Terms for using the SIT Recycling website

1. About us and these terms

This website is operated by SIT Technology Limited, trading as SIT Recycling (“SIT Recycling”, “we”, “us” or “our”). SIT Technology Limited is registered in England and Wales under company number 12901045. Its registered office is 34 Blenheim Avenue, Coventry, CV6 4FY.

These terms apply whenever you visit, browse, create an account on or otherwise use this website. If you use the site for an organisation, you confirm that you have authority to act for that organisation. If you do not accept these terms, please do not use the site.

2. Other terms and service contracts

The following documents also apply where relevant:

• our Privacy Notice, which explains how we use personal data;
• our Cookie Policy, which explains cookies, local storage and similar technologies;
• our Customer Portal Terms, for registered portal users; and
• any quotation, order form, statement of work, service schedule, data processing agreement or other contract agreed for ITAD, collection, data destruction, repair, refurbishment, resale, donation or recycling services.

If these website terms conflict with a written service contract, the written service contract takes priority for the relevant services. Nothing published on this website is, by itself, a binding service level, offer, warranty or commitment to accept assets.

3. Permitted use

You may use this website for lawful business or personal enquiries about SIT Recycling and its services. You must not:

• break any law or encourage unlawful activity;
• attempt to gain unauthorised access to the website, portal, accounts, systems or data;
• probe, scan or test vulnerabilities without our written permission;
• introduce malware, malicious code, excessive automated traffic or denial-of-service activity;
• scrape, copy or extract portal records, certificate data or website content at scale without permission;
• impersonate another person or organisation, or provide misleading information;
• remove notices, alter certificates or present SIT Recycling evidence out of context; or
• use the site in a way that infringes another person’s privacy, confidentiality or intellectual property rights.

4. Website information and no reliance

We take reasonable care to keep website information clear and current, but public content is provided for general information only. It is not legal, regulatory, tax, accounting, environmental, data-protection or information-security advice.

Service availability, processing methods, recovery values, turnaround times, environmental outcomes and certification depend on the agreed scope, asset condition, access, legal classification, downstream requirements and other project facts. You should obtain appropriate professional advice and rely on the documents issued for your project.

5. Enquiries, quotes and collection requests

Submitting a form or receiving an automated acknowledgement confirms receipt only. It does not:

• create a contract or guarantee that we will accept a project;
• confirm price, stock, collection date, processing time or residual value;
• confirm that an item is eligible for reuse, resale, donation or recycling; or
• confirm social-impact eligibility, device allocation, training, employment support, funding or any published outcome; or
• grant access to a customer organisation or its portal records.

A contract is formed only in the manner stated in the applicable quotation, order form or other written agreement. You are responsible for the accuracy of information you submit and for ensuring that the relevant person is authorised to request the service.

6. Certificate verification and project evidence

The certificate checker and portal may help an authorised user confirm the status of a record issued by SIT Recycling. A search result is not a substitute for the complete original certificate, asset register, waste transfer documentation or signed project record.

You must not alter, reuse or present a certificate for a different asset, collection, customer or purpose. If a result is missing, inconsistent or appears to have been changed, contact us before relying on it. Verification does not certify documents issued by third parties unless we expressly say otherwise.

7. Information and files you submit

You confirm that information and files you submit are accurate to the best of your knowledge, lawful, safe to transmit and provided with all necessary authority. Do not submit passwords, payment-card data, special-category personal data or unnecessary confidential information through a general website form. Social-impact referrers must not enter a beneficiary name, diagnosis, immigration record, benefit document or safeguarding history in the public form.

You retain ownership of your material. You give us a limited right to host, copy, review and use it only as reasonably necessary to respond to the request, operate the portal, provide agreed services, maintain security and comply with law. Our handling of personal data is explained in the Privacy Notice and, where applicable, the relevant service contract or data processing agreement.

8. Intellectual property

Unless stated otherwise, the website design, text, graphics, branding, software and other content are owned by or licensed to SIT Technology Limited and protected by intellectual property laws.

You may print or download reasonable extracts for your internal evaluation of our services or for an agreed customer project. You must not commercially republish, sell, licence, modify or create a misleading derivative of our content without written permission. Customer-specific reports and certificates may be used for the customer’s internal governance, audit and compliance purposes, subject to the service contract and Portal Terms.

9. Third-party websites and services

Links to third-party websites are provided for convenience. We do not control those websites and are not responsible for their availability, security, accessibility, content or privacy practices. A link does not imply endorsement. Third-party services may apply their own terms.

10. Availability, changes and suspension

We may update, withdraw, restrict or suspend all or part of the website for maintenance, security, legal or operational reasons. We do not promise that the public website will always be available or free from errors. Portal availability and service levels are governed by the Portal Terms and any applicable written service agreement.

11. Our responsibility

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Your statutory rights are not affected.

If you use the site for business purposes, we are not liable under these website terms for loss of profit, revenue, business, contracts, anticipated savings, goodwill, data or any indirect or consequential loss arising from use of, or inability to use, the public website. Liability relating to paid services, customer assets, data processing or project evidence is governed by the relevant written service contract.

If you are a consumer, we are responsible for foreseeable loss caused by our breach of these website terms or failure to use reasonable care and skill, but not for business losses or loss that was not foreseeable.

12. Privacy and cookies

Our Privacy Notice explains how we handle personal data. Our Cookie Policy explains the essential technologies used for website and portal security and the optional technologies that remain off until consent is given.

13. Governing law, changes and contact

We may update these terms when the website, services or law changes. The date above shows the latest revision. Material changes affecting registered portal users will also be communicated through an appropriate portal or account notice where reasonably practicable.

These terms are governed by the law of England and Wales. If you use the site for business, the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the United Kingdom, you may also have the right to bring proceedings in your home courts.

Questions may be sent through our contact page, or by calling 07459 076145. Written notices concerning a service contract must follow the notice provisions in that contract.