Common questions
Answers about collections, data, reuse and evidence.
The final scope depends on the estate, locations, data-bearing status, desired outcomes and operational permissions.
Frequently Asked Questions
The final scope depends on the estate, locations, data-bearing status, desired outcomes and operational permissions.
Use the questions below as a starting point and request a project assessment for a firm scope.
What information do you need to quote?+
The most useful starting information is equipment type, approximate quantity, locations, collection timing, access restrictions, data-bearing status, required evidence and the preferred reuse or recycling outcome.
Do you guarantee value recovery?+
No. Residual value depends on model, age, configuration, condition, quantity, market demand, data-treatment result and the agreed commercial model. Eligible assets and deductions should be reconciled transparently.
Can reusable devices avoid recycling?+
Where data security, condition, ownership, economics and client policy allow, suitable devices can be redeployed, refurbished, remarketed or routed through a controlled social-impact programme before material recycling.
How is data destruction evidenced?+
The project scope should define the method and the expected evidence. Records can include the asset or media identifier, treatment method, result, date, exception state and project certificate.
Are all registrations the same as certifications?+
No. Companies House, ICO and Environment Agency entries are registrations. Cyber Essentials, ADISA and ISO certifications have separate assessment, award and expiry requirements. The Trust Centre keeps these categories distinct.
Can I verify a customer certificate publicly?+
Yes, using the high-level certificate reference checker. Private asset registers and detailed customer records remain restricted to authorised customer access.
Plan the next step
Turn redundant technology into a secure, documented outcome.
Share the estate, locations, timing and evidence requirements so the project can be assessed properly.